ABOUT

This session will cover how the huge sets of data unearthed from real time communications (think instant messaging, video conferencing, etc.) – like facial recognition, body language analytics, speech analytics, sentiment analysis, keyword tagging – are finally beginning to yield meaningful analysis with the help of AI. The speaker will outline:
- Why so much data gets trapped in media and how we can overcome this
- The impact RTC data will have the analytics side of business
- How these technologies could further disrupt communications within the next 5 years