11:10 - 12:20 | Customer Experience Theatre
Our public sector heroes continue to be under pressure, with increased demand and risk combined with acute resource restraints. Innovative leaders have realised that analytics provides the key to transforming ways of working to sustain and improve the services delivered to the public. This session will host a number of industry leaders who are using analytics to reduce harm, save lives and deliver more for less. A great opportunity to hear how they have engaged their organisations and see their technology in action. The magic comes when people and technology work in harmony – this session provides the blueprint and inspiration for colleagues to learn from and integrate into their strategy.