SPEAKER PROFILE

I’m a Data Governance Advisor currently delivering the Data Governance Program for the UK Pensions Regulator. Prior to that I spent 20 years in Customer Service Management mostly working for a leading airline.
So I’m passionate about Service and I’m passionate about Data Governance - both of which I believe can change the world for the better if we could just get them right.

My career experiences have lead me to realise that the qualities required to deliver data governance , motivate change and keep the momentum going are also those which promote service excellence and my mission is to share this to help equip others for their Data Governance journey.